From start to finish Dale made me feel very good about entrusting my vehicle to him on my first visit to Kelly Automotive. He went out of his way to point out what was and wasn't necessary and all the options in between. He even called the dealership to see if the needed work was still under warranty and, failing that, checked to see if he could get parts for less from them than those from his usual source. Now that's going above and beyond! Thank you Dale and Kelly. I'll be back.