by far the best pawn shop i have been to. i stopped at a few other pawn shops in the area and to be honest the customer service was extremely rude, especially if its your first time pawning an item! My last stop was Oro Express and right as i walked in the employees greeted me so graciously. I was going in not expecting much but ended up coming out with more than i was guessing on receiving. The employee walked me though the whole process and just made me feel so comfortable leaving my items there. I have already recommended this shop to a couple friends. thanks Janine & Noel for the pleasant experience!