Ok here is my review. When my cat was sick in 2015 I brought him to bonanza cat hospital because of the amazing ratings. Never in a million years did I think they would be all about the money. My cat was in the hospital with them for about a week with a kidney and thyroid issue. I trusted them to care for my cat. Not once was I taken in the back to see my cat while they were caring for him. I kept getting calls that they were gonna try new meds and stuff bc he wasn't eating. The next day we went in to check on him and they never brought us to the back to see our cat. We had him for 15,years and he must of thought we abandoned him and didn't want to see him. All we wanted to do was see him and they made an excuse not to let us see OUR cat. Coincidentally the next day the cat passed. Never to see of him again. Did he die in his sleep? Did he die because he was in their care? Did they neglect him ? I will never know. Let's just say they sent me a bill of $1075 dollars and guess what.... I don't even have his ashes. Nothing at all. 15 years of my life just gone and I have nothing of his. No footprint, no speck of hair, no ashes nothing. Nothing at all. Just gone for 2 years. I have emailed them, called them, faxed them numerous times and have yet to get any response at all back from them what's so ever. My husband is currently battling a brain tumor on disability with medical documentation and they have no decency to return calls or emails. Makes you kinda of wonder if he really died or whatever. I have zero proof of his passing. It sickens me that I put my trust into this hospital and have had nothing but stress with them. If you love your pets take them somewhere else. Trust me. They are all about the money. So sad. I gave them every opportunity to get back to me before posting this. 2 years later is enough. Thank you