I have worked with Terri purchasing two homes and selling one. She has always been extremely professional in her demeanor, polite and charming in conversation, and knowledgeable on both the buying and selling process. She is very patient with a newer homebuyer/seller such as myself, offering extensive information and options to better educate myself while being firm on which decisions would be better for me in each situation. I never felt pressured in any situations, even when on a very strict time schedule.