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  • This is a difficult review to write as so many things went wrong but most were made good by the end. A friend and I had tickets for the Bruce Hornsby concert right next door at the Scottsdale Center for the Performing Arts. We had planned on eating dinner at AZ88 before, but didn't count on the Scottsdale Arts Festival being held that afternoon. We weren't able to do the 40 minute wait at AZ88. We looked around and saw Pepin next door, almost empty. Usually a bad sign. But we didn't really have many choices so we went in. The hostess looked all of 15, and spoke so softly and with such a heavy accent, we had no idea of what she was saying and just followed her to the table. Our waiter eventually came and took a drink order. He is the saving grace of this review and the restaurant. If not for him, this review would be 1 star with no chance of ever going back. After we received our drinks and had ordered dinner (Pollo Don Quixote and one of the paella specialties), it was probably 6:50, concert starts at 8. In comes a rowdy, OBNOXIOUS, drunk bridal party of about 18 girls. I knew we were in trouble as there was no other waiter to take the table. Fast forward to 7:45. Still no food and empty drinks. The waiter assured us it would be out quickly. We asked for the check along with the food as we were going to have to eat a few bites and leave. The food came out and he informed us that there would be no charge for any of the food or drinks and apologized profusely. We scarfed down a bit of the food (which was VERY good) and left him a tip and left. We stopped to thank him for his professionalism and told we would come back on another night, which we will. The owner/manager seems to be a bit clueless. The table next to us sat and after about 15 minutes with no service of any kind, got up and left. It took him almost a half hour to realize the table had left. He seems to be more interested in chatting with what looked like regulars than making sure the restaurant was running smoothly.
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