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  • So, I have to start my review by saying that I am a BIG fan of Babbo's and have been frequenting their restaurant in Surprise since they opened. However, since they changed locations, I have been disappointed multiple times, yet...i keep going back thinking this will get better! Nope, wrong! My husband and I went in a few months ago, 45 min wait, so we approached the bar. There were 3 seats open, we went to sit at 2 of them, and were told they were reserved???? I'm sorry, I thought bar seats were for patrons waiting for a table??? Manager tells us otherwise ...she must have been expecting friends??? Ok, so we like the food, so we now resolve to only order takeout. So....tonight ( Thurs nite in July...not a busy nite) we order takeout at 6:02. Then receive an email that order will be ready in 20 min. Show up 20 min later only to wait for Another 45 min for my order. In the meantime, the poor girl who has to deal with all of the disgruntled takeout orders...because I am clearly not the only one...decides to be bitchy back to us. Never an "I'm sorry for the wait..." Good food, but awful service and management at this location...bigger isn't always better
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