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| - One of the reasons why I love eating at Cheesecake Factory is because the menu has such a wide variety to choose from. It's perfect for when your with a group of people who all want different types of food or if you just don't know what you're hungry for. Everything on their menu is absolutely delicious.
This particular location is interesting because it's in Boca Park where a lot of the Summerlin snobs hang out.
Today was a beautiful sunny day so we opted to sit in the patio. Being that there was only 2 of us, and they weren't busy, we were seated right away. However I could tell, almost immediately, that this visit was going to be not a good as previous experiences. Our server, Shawn M, came over to us right away and said "is everything okay over here?" This was a very odd way to greet a couple who had literally just been seated. We replied yes. He asked if we were ready to order. We'd been there less than 5 min so we said no. We placed our drink orders and asked for a few more min to review the menu. This was a mistake! Almost 15 min went by before our waiter came back to take our order. We had even closed our menus hoping he'd see we were ready to order. He was attending to other tables right near us. He finally took our order. Another several min went by before someone brought bread to our table. As we ate the yummy bread and waited for our food, we caught wind of an unsatisfied couple right next to us. They seemed to be making quite a fit about some cucumbers and arugula being left off. The manager was at their table trying to smooth it over. Perhaps this is why the waiter in my area seemed off... Our food arrived finally. I ordered the mushroom burger with a salad. My bf ordered the chicken avocado club. Our food was very good. I got a side of ranch to dip my burger in and it was tasty. As we ate, the snobby couple next to us continued to be a pain. The manager ended up re-making their food to-go for them to make up for the mistake. The couple continued to sit at their table even after checking out. Awkward!! I was about half way through my food when they finally got up to leave. As they left I hear the girl say "this is hysterical that they re-made our food!" The Summerlin snobs left and mood quickly went from tense to peaceful.
In conclusion, my experience today was just alright. My server was inattentive and overall a bit off. The Summerlin snobs complaining only made it worse. I've been to this particular Cheesecake Factory before and have had great service. This time not so much. If you choose to eat at this location, just beware of the Summerlin snobs. I warned you. If you have an issue with your order, please tell the waiter/waitress quietly otherwise it is unnecessarily disruptive to those around you. Don't be a Summerlin snob!
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