Full disclosure - I love escape rooms - we just completed the Residents room and Shipwrecked. There were five of us, we got out, but it was tough.
However, there were nowhere near enough staff. Whilst really friendly, the single member of staff was clearly stressed running three rooms and booking people in.
Also, on shipwrecked a sign hook came off the wall (hindsight it was clearly loose) and scratched my arm.
Overall, great theming, and nice story; if in need of a little repair. Take your word puzzle brain, and I hope you've got good night sight - far too dark.