On such a rainy night, my bf and I thought it'd be nice to watch the Tele and order pizza. After ordering at 615pm, at 745, we realized just how hungry we were and just how late the pizza was. Now, I get that it was a rainy night so we gave them a call to check the status and we were told that with the weather conditions, orders have been pushed back to a 2 hr wait. 45 min to 2 hrs? Thanks for the courtesy call. 30 minutes after that, still no pizza so I called to cancel and they couldn't even find the order... awesome. So then I ask about the refund and I was transferred to a darling peach of a manager and asked her when I can accept the refund and she responded quickly with an "I don't know." Ooook. Thanks for being oh so helpful. Then! 25 min after that, the driver shows up with the pizza. We had already figured out an alternative, so thanks but no thanks. Great customer service and communication, Howie! Guess who lives down the street, hardly cooks and will never order from hungry howies again? This hangry elf.