Well I have been coming here for over a year now same stylist every time . Unfortunately I will not be returning . I find the whole process of getting color and cut daunting but I do it. I am going on vacation tomorrow and needed the color done badly. Much to my detriment I am very impatient but at the same time I do not feel that I should have to wait 20-25 min after my appointment time to be seen. If someone is running late it's not an issue. But call or text and let the consumer know. After 20 min I decided to get up and leave. I went to champagne spa on Eastern, a little nervous going somewhere new but I needed the color done badly. Whitney will be my new go to girl now.