I have taken my dog here twice already and both times they did a good job. A full haircut and nail trim cost $40, which is fine with me. The guy in the front is super nice and very polite, but whomever answers their phone is in a loud background and i can always hear crying dogs. But I guess some puppies cry :) They really should have the phone in the lobby, not in the back with the dogs. Overall, i will go back there. Great place!! Love them