I just spoke with someone from their office on the phone for an estimate, based on information I gave online. I got an estimated price for my move and we were basically done talking, when I mentioned that I had other better estimates so would probably not be using them. The person on the phone then started telling me those estimates were probably off and I shouldn't deal with those other companies because they never sent anyone to my place to see my stuff before giving me the estimate, so it's probably a scam. I reply "well you didn't either, so how is that different?" So he says he would like to send someone over to get a better sense of what I have so he can give me a better estimate, and continues to tell me how the other companies are all hacks (not that he even knows their names, *everyone else* is apparently a hack). I say that's an interesting change of tune that only happened because I mentioned these other companies. He goes on to tell me I sound "cold", also blames me for not answering his calls earlier in the week (made at inconvenient times). He repeats that I sound cold and I should be nice to people on the phone. I guess he realized I was not going to use their service and decided it would be a good time to educate a woman about her proper place. Seriously?? Imagine saying that to a man. Definitely not using this company.