Jill you are the best! Jill is so wonderful and personable it feel completely comfortable with her. She knows about me & remembers me & she shares about her. It almost feels like a little catchup with a friend while I'm getting done what I need to get done. She is so generous go over areas a few times bc she genuinely wants you to be hair free. She empathizes whih is great...much better than when ur getting lasered by someone who you're kind of embarrassed to show your problem areas to if you know what I mean. She is also soooo well priced. I used to get just a Brazilian for what she charges me for my face, arm pits, Brazilian, back of legs & toes! She'll do my pits and I don't have to shave for 2 months! I drive all the down to chandler during rush hour to go to her even though there are a dozen places right in my neighborhood that offer laser services. You will be so happy with your experience, results, and your budget if you go I her. And don't worry laser really doesn't hurt that bad. The only issue I have is that Jill is so busy she has someone else schedule and take phone calls but they never actually answer the phone. I'm really busy too so when I set aside half an hour to get a few personal things done I want to get them done. This lady & I will play phone tag for a week before I get an appt scheduled bc every time she leaves times on my vm bc I can't answer my phone at work & by the time I call bak then she calls back the ope. Times are different. Jill it would be nice if someone could answer the phone just saying. Also keep in mind if you are wanting to schedule an appt it can take 4-6 weeks to get in bc everyone schedules their next appt right after their appt.