Horrible service! Management is definitely running this place down and I can't imagine it staying open for much longer. Which is very disappointing since the place is decorated so nicely and they have a back room for parties. I noticed they had bad reviews prior to coming here but they were directed more towards the taste of the baked items and we just wanted to decorate a gingerbread house and some cookies. All of the frosting containers were either dried up or empty. The old lady kept monitoring us acting like she was interested in what we were doing. When we were leaving she said, "now it's time for the best part... Where you guys leave and we clean this place up!" Really?! We just paid $80 for a small gingerbread house, 4 gingerbread man cookies and 3 bottles of water. And not to mention she was very stingy with us and wouldn't even give us an extra bag to put our stuff in when we were leaving. They need Marcus Lemonis from The Profit to come in, cause they have potential.