Exceptional from the minute I walked in the door! Amazing service, care, and professionalism. It is evident that Kandy cares about her brand and makes sure each and every stylist and staff member are trained well. I made an incredibly drastic change, chopping 6 inches. I love the attention to detail and care that both Kandy and Matt gave me to make sure I was 100% satisfied and that I knew how to style my hair.