When I moved to Ajax, this was the first nail salon I started going to. I went a couple of times and my nails looked great, but a friend of mine who already lived in Ajax told me about a cheaper salon so I started getting my nails done there. However, I still chose to go to this salon for other services excluding nails.
I have found that on every occasion I've been there for other services, the man at the front desk who I am assuming is the owner or manager has been extremely rude. There have been plenty of times where I would call ahead to ask if there was someone available for a certain service and he would tell me yes and once I showed up he'd have me waiting for an hour and say the person is busy and to come back! If I don't call ahead and walk-in asking for a service other than nails, his demeanour changes and he becomes very short with me.
I think the other services I get are great and the people that do them are amazing, but this bully at the front desk completely ruins the experience. As a paying customer, he should learn to treat everyone the same and practice good customer service! I'm debating if I even want to continue going there!!!!!!! There are too many nail salons in Ajax to have to deal with such bullshit all the time.