We needed to change out all the window treatments for the late 1980s condo we purchased. Joe Del made the initial sales call and we ordered a 4 inch wood plantation shutters for every window and patio door in the place. He sent out his crew, Cecilia and Felipe to work out details, including lots of inside corner blinds which you just can't buy stock at the big box store. We were given choices on hardware color, finish and whether or not to use folding or sliding panels on the 9 foot patio doors. Installation was professional. There was a slight problem with rollers on the large patio doors and we met with Joe again. He sent out Cecilia who made the adjustments and ordered new rollers which work great. Joe and his crew are polite and left everything clean and tidy. I read the comment about Joe blowing off an appointment and had to laugh because I always confirm and remind contractors about appointments. Maybe it is because my son is ADD! We are so pleased with the work done on our place. It updated our unit and when it is hot or cold out, we notice a huge difference in how comfortable it is inside. The shutters look great inside and outside the unit. We recommend Joe Del and Cecelia and Felipe without reservation.