I don't write longggg reviews very often but I was really upset after visiting this place so I had to write something about it. Bear with me.
Came for a friend's birthday and was expecting alot, I mean its Momofuku Daisho right? We pre-ordered a Bo-saam and man, that was freaking good.....really great pork and we all had generous portions.
That being said that was the only highlight of the evening. Service was absolutely horrendous!! Wow I have never been talked to so rudely and given attitude like that before from a restaurant of this calibre.
First a bit of background.... I ordered the hanger steak which was way too over salted. I really couldnt eat this without a lot of rice and some of the lettuce that you were supposed to wrap the steak in. And the plate came with like 2 pieces of lettuce. Fine, so I asked if I could get more lettuce to go with my steak right? Well there happened to be some sitting in a bowl for the Bo-saam which is also to wrap the pork portions in. The server came and when I asked about more lettuce for my beef she rolled her eyes and was like "Well theres some right in front of your face." Whaaa...? I thought it was an honest question but apparently not. Even if I was asking stupidest question, thats not how you treat your customers yes?
So the tiny portions of lettuce was gone in about 2 minutes as the portions of pork were huge and really? We're paying $50+ a head and we can't get a bit more lettuce? We waited about 20 minutes for more lettuce to arrive..... what are they growing it fresh in the back or something? So I asked in a nice polite way about the lettuce and I get an obnoxious toned reply like "Uh its on its way....."
Oh, almost all the food came and none of the servers had any clue who got what. they just piled a few bowls of noodles on the table and expected us to sort it out. Um we did order individually.. Oh and gf ortdered the ramen... Shame....... it wasn't very good.
When I was almost done my dinner and I was just busy chatting with some of the friends I was with, my server doesn't even ask and takes away my plate! Excuse me... I wasn't finished...?
Thanks, I'll be making the bo-saam at home after this and there would be no reason to visit momofuku again. 2 stars from the awesome bo-saam we had.