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| - I am updating my review because even though the coffee is good, the service is really inconsistent. Conversation in the drive thru today:
Me: Do you have a special on lattes right now?
DD: Ok, so one latte.
Me: Are they on special?
DD: LAUGHING. SILENCE. LAUGHING. Ya, 99 cents.
Me: Ok, I will have one with non fat milk and vanilla syrup.
DD: SILENCE. THEN LAUGHING. Ok, latte with splenda.
Me: No, latte with nonfat milk and vanilla.
DD. Ok boss, anything else?
Me: No thank you.
DD: Total at the window, boss.
DD At Window: That will be $2.63.
Me: I thought they were 99 cents.
DD: Oh, ya. That will be $1.08.
Me: Here is $1.10.
DD: Thanks, have a nice day.
Me: PAUSE WAITING FOR MY CHANGE.
DD: STARES BLANKLY BACK AT ME.
Then, I get to my office and try my coffee and there is no vanilla in it. Awesome.
So, long story short:
1. Professionalism/manners are severely lacking. Also, please do not call me "boss."
2. You tried to overcharge me.
3. You got my order wrong.
4. You did not give me back my change. Granted, it is two cents, but it is still my change.
Even though I still think the coffee is good, I may start heading back to Starbucks.
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