Let me start off by explaining something. Two years ago I had a cat who out of the blue got sick a week before Christmas. I was heart broken he became lethargic, stopped eating, wouldn't drink and threw everything up. I lost him 2 days before Christmas that year, one day before his 10th birthday. I noticed my 5 year old cat acting the same way, and of course began to panic. I was lucky enough to be able to bring him in here yesterday. Everyone was so nice, comforting, and complimenting of my handsome little man. I went all out to make sure he would be okay. Turns out he had a sore throat, and wasn't eating because it hurt. That explains the sad look on his face when I put food in front of him and he knew he couldn't eat it, no matter how badly he wanted to. It has only been one day and my Methos seems 100% better. It's just difficult forcing him to swallow a pill haha, he's a stubborn little guy. I'm so thankful to the staff that helped me and Methos. The lady at check out gave us a little goody bag and even applied a coupon to my total. In the future I'm bringing my entire zoo here if needed, such a great place! :)