I first contacted Hot Rod through Facebook after researching online and getting the recommendation from the APP. They got back to me VERY quickly, answering all of my questions thoroughly and knowledgeably. Two days later I walked in and Tim and Will were there. They were friendly, professional and full of useful information about jewelry, piercings, procedures, etc. And the shop was SUPER clean.
Will took my information and went over aftercare with me and gave me the opportunity to ask any questions I might have while Tim set up for my piercing.
When everything was set, Tim took me back, showed and explained to me all of the equipment (which was still in sterilization packages) and we got started. My piercing is in a very sensitive and private area, but Tim was so professional and personable that it really was a comfortable experience. Afterward, he went over the aftercare with me again and have me the opportunity to ask any questions.
Before I left Will and Tim even helped me out with a prior tragus piercing that had been irritating me. They were able to offer a much shorter piece of jewelry (which I absolutely LOVE!) that fits snugly and looks beautiful.
I'm already planning my next piercings and will definitely go back to HoT RoD to get it done. And in the future they will be my go-to for body jewelry.