I went there last week and tried to make an appointment with Shin. But he was not available then I had appointment with Izumi, the lady stylist. She was very nice but not good at cutting hair. I have a bob and am trying to grow my hair longer. I told her my requests but she didn't cut the bob vey well. The back hair looks bad and uneven. The style is very bad and out of fashion. The back hair is too long underneath and ends up curling out. I wouldn't recommend her.