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  • Warning! Whatever you do! Do not EVER take your car here for any service. This place has horrible ownership and customer service! After having my car washed and "detailed" I noticed a few things I was unhappy with a "detail service" which was done horribly including damages done to my dashboard, causing it to become discolored . Because there wasn't a manager available at the time I was told by an employee he would have someone contact me to assist me.(which Is now 2 weeks later, after leaving a voicemail and returning in person as I was told to by a former manager who is no longer with the company.) When I complained and asked for manager to contact me to discuss my concerns, I received a call from a BLOCKED number from a guy who claimed to be the "owner" (DAVE) of the auto spa who discredited my claims and concerns and told me he was done wasting his time talking to me and if I didn't give him a reason in 5 seconds to give a valid reason he was going to up in my face he was done with talking to me. After becoming frustrated with the phone call I went back to the spa in person only for him to threaten and call the police on me for trespassing!!! When I asked if he was the owner again after trying to speak to him in person, he said he didn't have to prove nor say anything to me and he was calling the police, of course I called 311 as well and waited for the cops to arrive. I was told by Henderson police the best and only thing I could do would be to Yelp about my experience and take the business to small claims court which I plan to do as well. There are plenty of other professional auto spas with great service out here in the valley, unfortunately Oasis isn't one of them!!! Whatever you do do not give this company your business.
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