I have been to this Urgent Care a few times since we moved to Gilbert and I really like it.
The lobby is bright and clean and set up well with chairs and a television to keep my son entertained while I'm filling out paperwork. The only concern that I have experienced is, the reception desk staff has never been warm or inviting. It seems like all business for them and I almost feel like I'm bothering them. It's not that they've ever been mean, they're just not friendly.
Beyond that, I have always been taken back to the examination rooms quickly. The rooms are good sized and well maintained. The nurses and doctors have always been friendly and attentive.
I have gone in once for myself and once for my 18 month old son and both experiences were great. I will continue coming to the Urgent Care!