I keep giving this place a chance and after four visits my experience is too much of a trend for me to think something will change. I just came to the conclusion that I do not like this place and will not go back.
Like many of the other reviewer's have already stated, the service is poor, atmosphere is odd, ambiance is lacking and the food is just average at best. Last night I sat and watched as two employees were embracing each other in the kitchen. It was weird, lasted longer than it should have and is not something I want to see going on in a food preparation area.
In looking at other reviews, I suspect that this place will be short lived unless the owner takes serious action to right the ship. If you live around Springfield, convenience is the only thing they have going for them right now.