We have been going to this location of Harper's for a long time. Over the years, we have seen a slow decline in the quality of the food and service and a steady increase in prices.
Our most recent visit was last week. The pulled pork was dry and chewy. The cole slaw had little to no dressing and was basically a pile of cabbage (their cole slaw dressing is fantastic if you can get a good order). They gave me the wrong side order. They also gave my wife the wrong side order. It was one of those meals where you leave feeling cheated. I left half of my food uneaten.
It seems like there is a regular problem with getting things right because there have been a number of times when the orders have been wrong. Also, we used to love their pizza, but it has gone downhill also. The last time I tried the pizza, it was burnt. The time before, it was doughy and undercooked. Other times, it was rubbery from sitting under the heat lamp for too long.
Also - pet peeve alert - if you serve fries, don't make the customer ask you for ketchup. Just bring it out with the meal. It will save your runner/server a trip and make the customer happier.
We used to be big fans of Harper's, but now I don't think I would recommend them anymore.