Before trying Shake Shack you need to understand the concept behind it. You are getting a steakhouse quality burger that is made in a fast food setting. You are paying extra for non-hormone, GMO great Angus beef made with fresh ingredients. This made to order concept can take a little extra time but if you are patient and appreciate the care and time they take to serve you, you won't be disappointed. This is by far my favorite burger made by a national chain and I'm thrilled to see it come to the CLE!!! Note: this review is for the burger only.