The sales people were really professional. Instead of following us around everywhere they asked us if we needed help, and said they were there if they needed us. They did come up and talk to us about certain beds when we spent a lot of time at that bed. All of the information was super helpful. We ended up getting one of the newer Serta mattresses. They set everything up, we were able to do low monthly payments and even got a military discount in addition to the current mix and match deal. The delivery went pretty smoothly. They called early in the morning told us what time they would be there and were on time. It was one guy setting everything us and he was in and out in 10 minutes he even put our bed skirt on for us. My bed also comes with a 10 year warrenty! How awesome is that.