I love Red Robin. I really do and I'm not writing this review about the food, but more the service. We stopped by there at 8pm last night 8/11. It wasn't super busy but it wasn't slow. The front staff was totally unprofessional and I felt like it was such a chore to seat me. Our waitress Jasmine did not bring us any type of silverware or napkins. She took our drink order and I ordered an ice tea and we also decided to get the fried pickles as an appetizer. She was so slow to bring our drinks. The soda my bf ordered was flat and we had to flag her down and I asked for sweetener. She never came back. I had to go to the bar and ask for sweetener, I had to ask for silverware and FINALLY our appetizer came out. Still my bf had no drink and then no more than 5mins later, our food came out. I was fed up. The manager was nice and comped some of the food, but I really didn't want Jasmine as our waitress. After complaining...she was no where to be seen. Finally she came by and checked on us. Never an apology or anything. Just as if nothing had ever happened. I will probably be back to Red Robin, it will just never be this one.