Stopped here on a whim - no appointment- they seemed pretty busy but were pleasant to say the wait would be about 30 minutes. I wanted to get a pedicure and a full set - so I said ok and went shopping in the complex. On my return they sat me for pedicure first and the service was great - very awesome massage (I did purchase the most expensive @ $60) but I feel the length os massage was way worth it! Sadly I am an insane nail biter so when it came time to put on the full set - I would have to say they work magic - my nails look awesome and the service was great! It did take longer than most places but I chalk that up to them doing a meticulous great job!
I am definitely going back! Also - there are eateries and ahops with free parking to keep you busy until your appointment!