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  • Our splendid experience at Hotel Le Crystal began at 1:00 AM when we checked in. The employees at the hotel were eager to help us and were genuinely (but professionally) friendly. The concierge arranged for us to have white rose petals in our room as a welcome to our honeymoon. The hotel had all of the amenities we wanted. We loved the free apples at the front desk. The rooms were complete with a mini fridge, microwave, sewing kit, and all of the regular bathroom things. Speaking of the bathroom, we LOVED it. We liked the towel rack in front of the sink and the dual shower heads in the walk-in shower. The hotel was centrally located so it was easy for us to get around. The concierge arranged for us to get a rental car one day so that we could go on a day trip to Mount Trembant. We also appreciated that the hotel was quiet. We never heard anybody else in the hotel the entire time we were in our room. The drapes did an excellent job of blocking out the morning light and permitting us to sleep in. Our only complaints about the hotel were: 1) The fridge wasn't cleaned out from the previous guests. We were mostly concerned about being charged for mini bar usage. We had to talk to the front desk about the fridge issue three times before it was straightened out. Some of the issue was the they wanted to fix the problem immediately (when we were in for the night and going to bed), but we wanted them to wait until we were out during the day. 2) The hotel restaurant was not very good. Part of our honeymoon package was free breakfast one day and two free cocktails. Although we appreciated the gesture, we did not like the breakfast and the cocktails tasted medicinal. The service at the restaurant during the evening was not very good.
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