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  • I was not there at the moment of my family's visit , but based on what i was told and how i was dealt with on the phone when I called to ask what happened warrants absolutely 0 stars or even negative if i could.To Stephen, the store owner, I hope you read this as the demeanor of your employees is absolutely unacceptable and disgusts me to the point to where I had to make this account to write this review. My mother and grandmother had both gone into the store to check out the insoles for everyday use. my mother noticed that they were quite expensive and wanted to consult with her husband to decide if they would purchase and if was worth it as opposed to seeing a podiatrist. When met with that , the manager Paul had bombarded her with questions such as "You be honest if you cannot afford it" repeatedly in such a belittling tone. Meanwhile, another associate batted in to the conversation out of the blue to ask my mother "For 89 dollars do you have to ask your husband? Does this also mean you have to ask your husband every time you have to eat lunch,". After being hearing all of this I was not happy and decided to give them a call. Paul picked up and kept telling me how they have a passion to help people with their foot problems etc etc. and I immediately snuffed out what he was really trying to do which was getting an angry person of the phone. If he was serious about his true intentions he should have attempted to have some sense of sincerity but i guess not everyone can. In concluding, this place does not deserve a penny of your money as there are many insole manufacturers out there that have similar products and probably provide a much better buying experience without employees with trashy manners especially for a place that has "good" in their name. I really do hope that the "real" management takes a look at my review because they lost a customer today and probably many more potential customers.
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