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  • They did not fix the issue I had nor did they care enough to listen to my concerns. They told me wait time would be 2 hours at 11am, I get texted to go to the store at 2:30pm (almost four hours later) then waited another forty-five minutes. My afternoon wasted because they did not fix anything and both times the 'geniuses' were condescending and did not fix the problem. (I have been used iPhones since 2008 so I knew very well what I was talking about.) I waited another half an hour just for the genius to run a false diagnostic and I saw him just standing there talking and laughing to someone whenever the door to the back room opened. I went to this store TWICE for the SAME PROBLEM and it STILL ISNT RESOLVED. I live at least 200km away from the nearest Apple Store and this one was 350km from where I live, I told them that before they told me to 'just come back another day.' Horrible service. Wouldn't even recommend this store to someone I hate.
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