About: http://data.yelp.com/Review/id/gRqEEAiGVRkbWWzE45ErJQ

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About: http://data.yelp.com/Review/id/gRqEEAiGVRkbWWzE45ErJQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-10-14 00:00:00 (xsd:dateTime)
itemReviewed	Oyster Bar
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	My wife and I visited the Hard Rock Casino Oyster bar on two occasions. In Sept 2017, we ordered the Classic Pan Roast for $24 and couple drinks. The food was very good and we left very satisfied. One week later, we went back and all turned 180 degrees. I ordered the classic pan roast and it was more watery than the week before. My wife ordered the gumbo and she was not very pleased with how it was prepared by the chef. The bill was around $50. I added a $7.50 tip. A few days later, I discovered an increase on my credit card. The $7.50 tip was turned into a $75.00 tip. My receipt copy clearly showed that I wrote all figures correctly to include total amount with smaller numbers underscored. My wife and I were the only two customers eating at the Oyster bar so how this mistake was made, I don't understand. I called the Hard Rock accounting and they were very responsive to fix this mistake. Per our emails with the accounting department, I would be reimbursed $75.00. I felt that this was justified and I went along with this belief. A few days later, $67.50 was put back on my credit card, so the tip was taken and given to the server. Again I was caught by surprise by the Hard Rock Casino; they stipulated in the email that $75.00 would be returned back to my credit card. If I had not discovered this error, the server would have gotten away with a $75.00 tip. I do not feel a tip is warranted. A mistake like this should never be done to any customer. I emailed back to the HR accounting and voiced my dissatisfaction with the outcome. It's been ten days now and no response back.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Dennis

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