They need negative stars. Walked into this branch again with 15 people in line and was greeted by the greeter up front which is a stupid and absolutely useless position. He asked how he could help and I told him they needed to hire another teller like usual. He said this is the way Bank of America is making all of their branches???? They want all of their branches to have shitty customer service. What a bunch of idiots. Corporate, you are a bunch of idiots also!!!!