Went there with a coupon from Living Social - love using coupons to try new places (new places to us anyways !). We went in and right off the bat the place seemed disorganized - no-one greeted us, no sign to say seat yourself, so we hung around and eventually decided to seat ourselves. Lots of tables were waiting to be cleaned up, so we had very little choice of where to actually sit. On the way to sit down we overheard the waitress tell one of the tables that they were short staffed today. We sat for over 10 minutes before anyone acknowledged us - we were on the verge of walking out. We could see that one girl seemed to be working the tables and another guy seemed to be helping. There were not that many tables, but still waiting 10 minutes to be acknowledged was a bit much. We ordered drinks from the girl and then the guy took our food order. We did enjoy our food, but it was not outstanding. It did however, come out quickly. The best thing we had were the chocolate chip pancakes - eggs, bacon and sausage were just OK. Iced tea was not good. During our time they did lose several customers who walked in and saw either tables taken or dirty and waiting to be cleaned and no-body greeting them so they just turned around and walked back out - not a good thing to happen as they will probably not be back. For us, once we got our food after the initial long wait to order, it was good but not outstanding and since we live in old town not worth the drive for another try out - sorry.