I have no idea why these ratings are so harsh but I can honestly say that I HAD THE BEST EXPERIENCE AT SAHARA CHRYSLER. Our salesman Joe Gubsa was the best. My boyfriend and I are first time car buyers and just starting to build our credit and he made it the best and easiest experience purchasing our new 2015 jeep Cherokee. Joe, Alec (a guy he was training) were both awesome and funny. My boyfriend and I were scared and really didn't know what to expect going in to this appointment but everyone who we encountered made this experience great! Thank you so much Sahara Chrysler!