Atmosphere: 3/5 - It's a food court, so can't really dock them for that.
Service: 2/5 - they did their job and didn't totally screw it up. Not sure you can ask for much more. Loses 1/2 star for not taking debit. Also, when you order a burrito bowl, they put the guac on the top and then it sticks to the cover, so you have to scavenge for that. Not right considering I paid over $2 for it. Loses another 1/2 star for that.
Food/price/value: 2.5/5 I've been here a few times and while the food is decent, I have major issues with the pricing.
a) Why are you charging me $2.21 for guacomole? I should get an entire bowl for this price, not just a few tablespoons.
b) Why is a veggie burrito/bowl the same price as meat? Shouldn't it be cheaper?
c) Paying almost $14 (tax included) for a burrito bowl plus a pop is way too much.
However, one thing I did like was the Chipotle sauce which added flavour to the bowl. Otherwise, it as average, but the pricing is just nuts. Burrito Boyz is way cheaper and better. If I want to pay $14 for a meal, I'd just go have sushi instead.
Verdict: pass.