Recently came here for the 2018 Coco Day, which you can buy any drink and get a free drink coupon to use at a large time.
The line was quite long with over 10 people in front of me when I came in, but it only took 10mins to line up, so the people here are quite well trained to be efficient at making drinks. I have been to Coco many times at different locations, and despite the large crowd on Coco Day, this location was able to maintain the consistent quality for the Milk Tea and Banana Pudding Smoothie that I ordered.
The shop isn't very big, but they do have 2-3 tables for seating and some boardgames around. One thing that bugs me about this location is that they don't have the entire menu on the screen behind the counter, but instead only a select few of their most popular drinks. You can however see the entire menu on a paper when you get to the cashier, but that is not an efficient ordering process at all.