Not a fan of this place. But since I am a baseball fan, I usually end up here before or after a baseball game due to its proximity to the ballpark. It is the same disappointing experience every time. Food and service can best be described as mediocre.
They rush to take your order the second you are seated, even though you haven't even opened the food or drink menu yet. Once you do place the order, it seems like eternity before your food arrives. What is even more frustrating, is that we ordered items that were supposed to be easier and quicker to prepare. Not sure what the time frame would have been for items more complicated.
I understand that game day dining can be hectic and the service is compromised, but an order of nachos shouldn't be swimming in water due to improperly washed and drained lettuce. I asked for a side of rice and beans, and was told by the server she would see what she could do.
Steel Cactus is spacious and offers great outdoor dining, but it certainly needs to step up on their game.