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  • The surliest place on earth. Never have I felt so reviled, hated, ignored and loathed as I was by the counter help both in the morning and afternoon of 4/25/17. We were in this hotel for a conference. They were passive aggressive, rude, spent as much time with backs to us as they could, pointedly ignoring us. In the morning, they left us standing at one register where we had seen another couple ordering and stepped away as we stepped up, helping customer after customer at the other register as a long line formed there and ignoring us when we tried to get their attention. When we finally were able to get into that line, when it was our turn to order--a latte and a yogurt parfait--she didn't make eye contact, just angrily rang up our our order. In the afternoon, after having lunch at another busy eatery where the help were pleasant to us, we returned. This time, the store was nearly empty. Different counter person. Same surly angry attitude, ignoring us until we finally walked away. Fatigue was more welcoming.
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