I will start by saying that I have medium length very curly, thick hair. I rarely go to a salon to get a blow out because very few places can manage it and I walk out unhappy and frizzed out. This place gets an A for effort, Julie was my stylist and she worked her tail off to get me to look good. It was not perfect but I walked out looking good and feeling good. They use good products that leave your hair smelling great. Overall I would definitely recommend this place, they will work to make you happy. Btw, I used a Groupon and did not feel treated lesser than other customers.