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http://www.openvoc.eu/poi#funnyReviews
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  • I can't believe that I need to downgrade my previous review from two stars to one. Today's experience was the absolute pits. I needed a simple one-test blood draw. When I entered the place, the only other person there was a guy who was obviously waiting for his wife; the large pink purse next to him was a dead giveaway. I checked in on the iPad (germophobes don't like this, but a refreshing bottle of hand sanitizer was conveniently placed). There was absolutely no one at any of the check-in desks. I proceeded to wait. And wait. And wait some more, as nine more people came in and half-filled the waiting room. The man's wife came out; they left, I waited. WHY??? Finally, my name was called. I knew she spoke Spanish because of the way she pronounced my name - SHAY-la - so we had a lovely conversation in her first language. But the fun stopped there. She asked for my insurance cards, then disappeared for a very long time. This is usually done at the front desk. Came back and had to go out again with the cards. Finally said they already had my insurance information. Then tried to enter other stuff on the computer. Then lost the info and had to start again. Couldn't find my secondary insurance on the computerized list, and had to call for help. Then had to call for help again for something else she didn't know. By this time I was furious, but finally the time had come for the test. And after handling everything, using a computer, and heaven knows what else, she reached for gloves without sanitizing her hands. I said something. She used the sanitizer, but didn't wait for it to dry, so she couldn't get the gloves on and had to throw them away and use another pair. A nice young woman, but obviously bumblingly inexperienced, which caused what should have been an in-and-out event into a long, drawn-out siege. And the cubicle was messy and didn't inspire confidence. Ugh.
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