So good news and bad news...Let me first start off with the slightly negative part of this review... but keep reading because I am part of a family that fully supports several locations of Winking Lizards ;)
While it is convenient to be off of the (biking, hiking and walking Cleveland Metroparks) towpath when you're extremely hungry (especially on a weekend) beware that there is an extremely long wait to even get your name on the list to be seated! This was the worst experience about this Winking Lizard. They need a new system, you cannot have people waiting 15-20 mins to even be placed on the list. Fix this and you will be golden! Because, honestly, you cannot beat a Winking Lizard on a trail that allows people to lock their bikes up and enjoy a good meal with a ton of other fun-loving people enjoying the same outdoor adventures! But you have to avoid the people getting extremely frustrated at this ineffective system.
I will say this: to the kind manager who was in charge on this busy Labor Day weekend (Sunday to be exact), kudos to you ma'am! We witnessed her making things better to please customers left and right! If it weren't for this stand up lady things would have been much more unorganized than the heavy customer count already was forcing them to experience. She was wonderful.
Now let's talk about food! Huge menu (both beer and food), tons of options! The BEST veggie wrap I have had since becoming a vegetarian! It was fresh and had the perfect combination of flavor and veggies. It was not dry, veggies were fresh, it did not fall apart and it was SO satisfying! I scarfed this baby down (after biking 13 miles I was starving for lunch!) and was pleased with every bite. I even splurged and had fries as my side! They are not greasy and have just the perfect crisp! My non-vegetarian boyfriend even had the veggie wrap for lunch and completed it loving every bite as well! I can't recommend this dish enough.
Our waitress was a friendly young lady who was obviously flustered by this INSANELY busy day they were having, nonetheless, she was friendly and her service was consistent and appropriate and we felt her pain.
We enjoyed our lunch once finally being seated and regardless of that slightly negative taste in our mouth from the first 20-30 minutes at this location. We have to still urge you to go and support this location because of the unique experience it allows you to have while experiencing the great outdoors! So go out there and make a day out of the Towpath and the Winking Lizard ;)