Called in tonight at 9:00pm asking if they were taking walk ins. A woman answered and said no but I can schedule you in for 11:30. I also asked her that I did not have my ID, as I had just lost it, but a printed copy instead. She said that would work and she'd see me shortly. I get there around 11:15 and was greeted by some ignorant man asking if I had an appointment and I said yes, which he said was never made then decided to get mouthy and say no one would ever let me use a printed paper ID even though an employee confirmed it. Service is shit.