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| - Live there for almost two years, we are breaking our contract earlier because we cannot take it anymore. Where can I start? You pay for a $50 for your remote to open the gates; the fee is non-refundable even if you return it. There is always a problem with the gate. My car got broke into. When I first moved there, they used to offer coffee in the club house, one day I stopped by to get one and now you have to go to the office to ask for a coffee pod because there was a note saying that the residences were stealing the coffee or maybe they were drinking it. The mail situation was awful, last year I ordered my mom's Mother's day present. I called the office the person told me that the package was there, I went to the office right after work on the same day, to find out that now my package was not there. Two weeks after Mother's day the package reappeared in the office. This situation happened more than 3 times. They now have a new system which I think is the only positive thing they came up with. But of course there is a catch, if you didn't enroll during a certain period of time; you have to pay for a registration fee to use the lockbox.
If you live in a third floor, expect your trash to be pick up every other day or whenever they feel like it. Last week, I was told by one of my roommate that she saw a snake by the mail boxes. That same evening the guys from the pick up trash told us that they had killed 4 so far that week. Next day, I called the office to notify them and to know if they did anything about it. The most friendly staffing person there (sarcastic voice) Rachael told me that she didn't work overnight and how she was supposed to know about it? Wow, I'm letting you know about a snake issue not mosquitos.
The previous comments here say about getting charge for replacing a carpet. Here is a tip for future reference. Every apartment complex changes the carpets and repaint after someone moves out. So they have to replace it anyways. Just another way to take your money so they don't have to pay for it.
Save yourself a lot of headaches and please DO NOT MOVE HERE
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