Some one told above thr should be 0 star option ... me too requesting for the same .I too give 0 stars to bed mart customer service....the one at northen phoenix....that sales guy(black) is dumb , arrogunt and rude...it seams he is board with his job and does not Enteratain customers who are genuine...not a window shoppers.....when I asked that guy about cheaper " pillowtop king matress" as he shown me some xyz matress for " $4000 bucks" and said this is the one we have if you want cheaper than this go to "GOOD WILL" I thought of calling manager but I did'nt have time to mess to with that shit guy...
I went to sears" they will show you what customer service is I got one "Simmons Black Brooklyn Firm Pillowtop King mattress"...awsome matress.
Just fire that guy or else you guys have to shut your buiness.
I would not recomend this shop.