I've been here a couple of times. I liked the backfill that Tom did. Unfortunately, that didn't happen today. I called and got an appt. Told the woman I wanted a backfill. When I arrived, she refused to do a backfill. Would only do a fill. Said I did'nt need one. I even insisted on it and she said she could only offer a fill. Because I have an event tomorrow, I reluctantly agreed. The fill took all of 20 minutes. The nail shape was changed. And there were corners of a few nails that were jagged. It was not worth $30.