Kim's wings and sauce have consistently been good. They will always have a customer in me as long as they continue to provide good food, nice portions, and fair prices.
The line is usually long whenever I go and so is the wait. Even ordering in advance, you still have to wait in one line (worth it though), so have patience or you'll be annoyed.
It would be helpful for pick up line and an order line so that those that call in can pay, pick up, and leave without having to wait in the long lines behind people that are undecided on their order.
The service is nice. I've always had pleasant service and my order is always right.