I have been coming here on and off for over eight years, and I have never been disappointed by the service that I received.
Today I was offered complimentary tea or what upon my arrival, and the technician (Jane) was very patient with me as I was very indecisive about what colour I wanted for my pedicure. She brought multiple colours to the station and tested them out on my fingernails. She then set up my massage chair for me and brought me a selection of the most recent tabloid magazines. I really appreciated that she did not gawk at the atrocious condition of my feet (I'm a runner), and when I tried to apologize for them, she said it was no problem at all in a very sincere way and I actually felt like she meant it. She treated my feet with great care.
The salon is very clean and they open a new package of instruments for each client that they can then keep in the client's own box. I brought my own cuticle cutters and she was more than willing to use them, and cleaned them for me after.
From beginning to end I had a great experience at Spa Nails. I would definitely recommend it, and I will return again when I am in the area and in need of a pedicure.